Windows cannot load the device driver for this hardware. The driver may be corrupted or missing. Windows successfully loaded the device driver for this hardware but cannot find the hardware device. The resolutions that are listed in this article may help solve some instances but not all instances of this problem. You may also need to contact your hardware manufacturer for assistance with your hardware. In the Search box in Control Panel , type troubleshooter, and then click Troubleshooting.
Under the Hardware and Sound item, click Configure a device. If you are prompted to enter an administrator password or provide confirmation, type the password or provide confirmation. Verify the drive is activated in the BIOS. BIOS systems vary by device. Also, verify with the manufacturer of the computer if the drive came with it, or the manufacturer of the drive if it was purchased separately that the chipset drivers for the device are current.
To update the driver, search for the driver on the device manufacturer's website, and then follow the installation instructions on the website. To reinstall the driver, follow these steps:. Type devmgmt.
If you are prompted for an administrator password or for a confirmation, type the password, or select Allow. When you are prompted to confirm that you want to remove the device, select OK.
After the computer restarts, the drivers will be automatically installed. If your problem is not solved, try the next method. From Start , search for Device Manager. Open Device Manager from the search results, and select the View menu. Choose Show Hidden Devices.
If there are additional entries, right-click them and then choose Uninstall. As you can see, fixing driver-related errors manually is time-consuming.
Even after spending time trying to solve a driver error manually, there is no guarantee that you will find the solution. There is also the risk of installing the wrong driver and causing other problems in addition to the existing ones.
An efficient driver management tool provides you a guaranteed, effortless, and quick way of permanently resolving driver errors. Thanks to the large drivers database that such programs have, they are able to quickly locate the latest driver for any type of hardware device.
Start Download. Use the software on this site to scan for the driver you need and then search for the individual driver. Thanks for your feedback. I've been trying to get my machine to read a DVD a movie , however it will not run it. When I tried other DVDs, it wouldn't run those either. When I called Dell tech support, they remotely took control of my machine and attempted to uninstall Daemon Tools Lite.
When they couldn't find the uninstall file for it the tech support guy went into the system registry and began deleting values within it. He went too fast for me to track it. Could someone tell me how to restore such values to the registry? This thread is locked. For more information about how to back up and restore the registry, click the following article number to view the article in the Microsoft Knowledge Base:. To resolve this problem, remove the affected filter drivers.
To do this, follow these steps:. Click Start , type regedit in the Start Search box, and then click regedit in the Programs list. If you are prompted for an administrator password or confirmation, type your password or click Continue.
You must make sure that you are in the appropriate registry subkey before you change the UpperFilters and the LowerFilters values. If you see UpperFilters in the pane on the right side, right-click UpperFilters , and then click Delete. Click Yes to confirm the removal of the UpperFilters registry entry. If you see LowerFilters in the pane on the right side, right-click LowerFilters , and then click Delete.
Click Yes to confirm the removal of the LowerFilters registry entry. Note After you remove the UpperFilters registry entry and the LowerFilters registry entry, you may lose functionality in certain programs, such as CD recording programs.
In this scenario, you must reinstall any affected programs.
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